Legal

Privacy Policy

Last updated: May 2026

At The Shambala Tree, your privacy is sacred to us — just as the space we hold for your healing journey. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or purchase from our shop.

1. Information We Collect

When you use The Shambala Tree website or book services, we may collect:

  • Name and contact information (email, phone)
  • Health and wellness information (disclosed for session purposes)
  • Payment and billing information
  • Preferences and practice history
  • Website usage data (cookies, analytics)

2. How We Use Your Information

We use information to:

  • Schedule and facilitate sessions
  • Send confirmations and reminders
  • Process payments
  • Provide newsletters and updates (with your consent)
  • Improve our services
  • Comply with legal obligations

3. Confidentiality & Session Privacy

All information shared during sessions is strictly confidential. We do not disclose personal health or wellness information to third parties, except where legally required (such as imminent harm to self or others).

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online security is completely foolproof.

 

5. Third-Party Services

Our website may use third-party services (payment processors, email providers, analytics). These services have their own privacy policies. We encourage you to review them.

6. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Declining cookies may limit website functionality.

 

7. Newsletter & Communications

When you sign up for our newsletter, we use your email to send teachings, updates, and offerings. You can unsubscribe at any time by clicking the u

nsubscribe link in emails.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of communications

Contact us to exercise these rights.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.

10. Policy Changes

We may update this policy. Changes are effective upon posting. We encourage you to review this page periodically.

 

11. Contact Us

For privacy questions or concerns, please reach out via the contact form on our website. We’re committed to addressing your concerns promptly and respectfully.

Last updated: March 2026. This Privacy Policy is part of our commitment to honoring your trust and protecting your information.